Job Type: Full-time
RESIDENT STATUS: Transferable
SUPERVISOR/MANAGER: Operation Manager
MAIN DUTIES/RESPONSIBILITIES:
- Diagnose and troubleshoot a variety of low-current electronic devices, such as smartphones, tablets, laptops, and other consumer electronics
- Perform repair and restoration work on damaged or malfunctioning electronic components, including circuit boards, ESP32, Arduino Board, Sensors, CCTV, Access Control, connectors, and other internal parts
- Disassemble and reassemble electronic devices using appropriate tools and techniques
- Test repaired devices to ensure they are functioning properly and meet quality standards - Maintain detailed records of all repair work, including the nature of the problem, the steps taken to resolve it, and the outcome - Provide customers with status updates on the progress of their repairs and communicate any issues or additional costs
- Assist with inventory management, ordering replacement parts, and maintaining a well-stocked repair workshop
- Stay up-to-date with the latest repair techniques, technologies, and industry best practices - Provide training and guidance to junior technicians or apprentices, as needed
Experience:
- Minimum 2-3 years of experience as an electronic repair technician, preferably in a retail or service
- oriented environment
- Hands-on experience in diagnosing, troubleshooting, and repairing a variety of low-current electronic devices
Soft Skills:
- Strong problem-solving and critical-thinking skills to identify and resolve complex technical issues
- Excellent attention to detail and manual dexterity to perform delicate repair work
- Effective communication skills to provide clear and concise explanations to customers
- Customer service-oriented with the ability to handle inquiries and complaints professionally
- Ability to work independently as well as part of a team
Technical Skills:
- Proficient in the use of electronic testing equipment, such as multimeters, oscilloscopes, and soldering irons
- Familiarity with common operating systems, software, and hardware configurations for various electronic devices
- Understanding of electrical principles, circuit design, and component
- level repair techniques
- Ability to read and interpret technical manuals, schematics, and repair guides